From day one Bill was helpful. He explained the process thoroughly as this was our first home. His communication with us was impeccable. Bill sent property and followed up in a way that let us know he cared about us finding what we want but without being pushy. He is a very likeable guy that is knowledgeable about his field and the area in which he operates. It was truly a pleasure working with Bill and I will use him again for any future endeavors.